Commercial services
- Restaurant grease traps and kitchen drainsDish sink slower every week
- Office and retail plumbingUrinal or toilet running nonstop
- Condo and multi-unit building plumbingSeveral suites on one stack draining slowly
- Backflow prevention testingCity test notice received
- Commercial drain jettingSame line cabled more than once a year
- Plumbing service for property managersOne drain on your list every season
Who we do commercial work for
- Restaurants and food service: grease interceptors, kitchen drain lines, pre-rinse and dish sinks.
- Offices and retail units: washrooms, staff kitchens, water heaters and tenant fit-outs.
- Condo and rental buildings: risers, stack backups, booster pumps and suite-to-suite leaks.
- Property managers: one number for repairs across several addresses, with notes after every call.
Commercial services on the list
- Backflow prevention testing and device repair.
- High-pressure drain jetting for grease, scale and grit.
- Sewer camera inspection with location marking.
- Commercial water heater repair and replacement.
- Leak tracing behind finished walls and above drop ceilings.
- Fixture replacement: flush valves, sensor faucets, mop sinks and urinals.
Plumber's tip: A backed-up kitchen line during service or a washroom out of order in a busy store is an emergency for us too. Call (365) 517-5705 and tell the desk the address, the fixture and what time you open.
How commercial calls differ from house calls
- Timing: we schedule around service hours and tenant access, often before opening or after close.
- Pipe size: mains are larger and longer, so cables, jetters and cameras are sized up.
- Rules: grease interceptors and backflow devices are covered by City of Toronto by-laws; check current requirements with the City.
- Records: landlords, insurers and inspectors want notes, so every visit is written up.
What to have ready when you call
- The address and the name of whoever can let us in.
- Which fixture or area is affected and how many tenants it touches.
- Where the cleanouts, interceptor or backflow device are, if you know.
- Your opening hours and any quiet window for shutting water off.
Your questions on this one
Do you work after hours?
Yes. Many commercial jobs are booked before opening or after close so the kitchen or store keeps running. Ask the desk when you call.
Can you invoice a property manager instead of the tenant?
Tell the desk who approves the work and who pays when you book, and the write-up goes to the right person.